An important thing in running a business it has to be Good Customer Service, whether your business is on or off the net. If your customer support is hopeless, you'll soon find your customers running away from you and worse, telling others to stay away too. Now you could learn some good suggestion on how to better manage online customer support through this article http://onlinebusinessconsultant.wordpress.com/2009/10/09/online-business-consultant/ . Do you think this is the right way to rise up online business?

 

Hi Sarah,

I agree with you that customer centric companies put great emphasis on customer support/relationships. Your article contains excellent tips and IMO implementation of growth oriented plans & innovations in services are crucial for success. Industry experts could help solve many complications which may hamper your success. I recommend servana(my signature) which can easily help you in making a long term business plan under the guidance of good business planners.

There are many ways to increase ROI
my top 3:

• have a great product
• Have great Support
• Advertise and advertise